XL(2000)Ltd - Customer Service

Good Practice Statement
Nominet

XL(2000)Ltd is a member of Nominet UK and all our UK registrations are subject to Nominet's terms and conditions

Notice to clients

All domains will be registered, renewed or transferred at a cost and on a timescale agreed with you in advance, but in any case as soon as is reasonably possible. You will be given three months notice of any variation unless we are passing on costs to us in which case you will be notified as soon as is practicable. All UK domains are subject to Nominet's terms and conditions available here

 

All work will be carried out at our standard hourly rate unless otherwise agreed and an estimate of expected time taken will be given to you in advance unless a fixed fee is agreed. Any variation in the hourly rate will be notified to you before any work is commenced.

Any complaints must be notified to our registered office in writing, details below and may be communicated by email. We undertake to investigate your complaint without delay. We would hope that any misunderstandings could be resolved amicably before resorting to formal action otherwise you may wish to refer to Nominet's Dispute Resolution Policy

  We aim to respond to customer contacts within 24 hours and certainly within 5 business days.

Any abuse should be reported to

     
     

email

XL(2000)Ltd,
Registered Office 119 Braybrooke Road, Hastings, TN34 1TQ, UK
Company Registered in England & Wales Company registration No.2732254 Vat No. GB583-2914-16

tel +1424 437468

Websites since 1997

Click for top of the page Click for Home page

Web Pages designed and hosted by XL(2000) Ltd

 

080820 110503 151203 160918